Making a reservation is easy! Reservations can be made from our online web portal by clicking on the navigation link "Online Reservations" or by calling or texting us at 951-514-6980.
Once we have this information, we will email a DocuSign Contract to
e-sign along with a payment link. All contracts must be signed and paid
for within 24 hours of making the reservation or it will be cancelled.
We accept Visa, Mastercard and Discover. Big Trailer Rentals is authorized by the U.S. federal government to accept government travel charge cards (GTCC) aka government credit cards. We will not accept American Express. The name on your credit or debit card must be the same as your driver license and on our rental agreement. If you are paying with cash, we do require a $200 cash deposit on short-term rentals. For longer rentals, a credit card will be required. Big Trailer Rentals reserves the right to charge any amount of deposit on cash or credit card payments in the event that we feel there is any type of risk, suspicion, or pattern of delinquency or abuse of trailers from previous rentals.
Trailers can be taken out of state but they must be returned to our location in Winchester, CA. Trailers must stay within the United States or Canada. We do NOT allows trailers to be taken to Mexico. We do NOT offer one-way rentals.
All cancellations must be done at least 72 hours prior to the start of your reservation for a full 100% refund and cancellation of the rental contract.
If you need to extend your rental period, please let us know at least 24 hours in advance. Full payment is required at the time of extension of the rental period. All late payments will be subject to a 35% late fee.
If you are needing a long-term lease, please see our TLC program. This is a nationwide trailer leasing program that offers on-demand trailer delivery to your job site. Contact us for more details at 951-514-6980.